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Priority registration services

If you need a little more support than most in an emergency where the utilities are affected or are reliant on a utility,  then all of the utilities companies run a priority registration scheme. Priority registration does not mean that you will get your utilities back faster than anyone else but you will get additional support whilst they are off.

To register for these schemes please see the links below:


Details about registering as a Priority User (external website) with UK Power Networks who provide electricity in Suffolk for extra support for households which many need power more urgently than others.

Drinking Water 

Both companies have a priority service to help customers who need extra help.  Further information is available on Essex and Suffolk Water's Priority Services or Anglian Water's Priority Service.


Cadent Priority Registration Service is available for those who need extra help.