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Suffolk Resilience Forum Stakeholder Weekly Bulletin



The purpose of this bulletin is to give a local update on the Covid-19 emergency from the perspective of Suffolk’s emergency services and public sector organisations.


It is being shared with you as a valued stakeholder in the county so you can understand the key issues being dealt with by Suffolk’s Resilience Forum to support communities through this pandemic. Please feel free to share this with others in your community and networks.






I’m very pleased to say that Suffolk appears to be taking our ‘Stick With It’ message seriously and we continue to see the number of people contracting the virus reducing.  However, we are not out of the woods yet so the message to you remains the same; please keep doing what you doing.   Remaining at home as much as possible, washing our hands and keeping our distance from others if we do go out, will help keep us all safe and reduce the risk of the virus spreading. 

Monday 1 June was signalled as a key date by the Government as ‘Step 2’ of the easing of the lockdown arrangements and this week has seen further announcements.  The big announcement of the week has been the national launch of the Government’s ‘Test and Trace’ approach and we’ll have more on the local implications of this in next week’s briefing. We also know that non-essential traders will be able to open their doors in a couple of weeks and we can, providing we are outside and keep 2m apart, meet in groups of 6 from Monday; with this will come an opportunity for us to venture further from home. The need for caution is underlined in both of these announcements and we must not take that as a green light to relax our social distancing. We must continue to be vigilant to keep ourselves, our families and our communities safe.

Rachel Kearton, Deputy Chief Constable

Chair of Suffolk’s Resilience Forum


This week’s update:


Safer Spaces

Work to make public spaces, businesses and towns safer in response to the national easing of COVID-19 rules is taking place across Suffolk.

The Government has announced a phased easing of rules around businesses and other properties opening, starting in June, so SRF partners are working together to make sure places are safe and to support businesses in following the national guidance.

Councils and public services will also be looking at areas and facilities they are responsible for in readiness for changes in national guidelines, such as car parks and looking at tailored solutions for their particular towns and areas, including engaging with local groups, councils and organisations.

While guidelines may change from 1 June it is anticipated that measures being taken will evolve and change to ensure safety – some will be brought in earlier than others to respond to this advice and depending on what needs to be carried out. This will be kept under review.   [click here for more detail]


Tactical support for Covid-19

A key part of the Suffolk Resilience Forum is the Tactical Co-ordination Group, which provides the tactical multi-agency response to Covid-19. They make sure things that needs to be done get done.

The tactical team, comprises five Suffolk Fire and Rescue officers, and they co-ordinate a number of ‘cells’ working on issues such as provision of personal protective equipment (PPE); the implementation of testing, trace and tracking; additional support for those with mental health and learning disability needs; mortuary provision and the implementation of safer places as restrictions are relaxed.

Colleagues from all the Blue Light Services, a number of Suffolk County Council departments, borough and district councils, NHS, Clinical Commissioning Groups, MOD, USAF, HMC, Public Health and the volunteer sector work together in these various cells to manage the incident and ensure that across the county, the operational commanders have the means, direction and coordination required to deal with the challenges the pandemic creates.

To date the TCG team has been involved in supporting ‘cells’ to achieve their objectives including providing PPE for use across Suffolk, identifying test sites and providing a call centre hub to co-ordinate tests and instigated military support.



The #StickWithItSuffolk campaign, which has been extremely well received across the county, is now available in a variety of languages. 

The campaign, which highlighting what we must all continue doing, to keep each other safe and to defeat the coronavirus, has been translated into: ArabicFrench, Kurdish, Lithuanian, Polish, Portuguese, Pashto, Romanian, Russian, Spanish and Tigrinya.  Stick With It Suffolk messages are also available in Easy Read versions.   All the details are on the Suffolk County Council website, click here.

Please share this with your networks and contacts that may find this useful.


Suffolk Resilience Forum (SRF) is a multi-agency group that provides strategic, tactical and operational guidance and support on the planning for the multi-agency response to a major incident.  The Forum comprises:  NHS, East of England Ambulance Service Trust, Suffolk Fire and Rescue Service, Suffolk Constabulary, Suffolk Police and Crime Commissioner, Suffolk County Council, Ipswich Borough Council, East Suffolk Council, West Suffolk Council, Babergh District Council, Mid Suffolk District Council and the Environment Agency. 




For the latest informationand advice about Covid-19 please go to the government's Covid-19 web site


Home, but not alone

We are urged to rally together as local COVID-19 app is launched to connect volunteers and people who need help.


A new Suffolk-focused community service has been set up to support people who need help during the COVID-19 pandemic.

Called ‘Home But Not Alone’, the service has been launched to help connect people who want to volunteer in their communities with neighbours who are most in need.

The service will mean willing volunteers, charities, town and parish councils, community and religious groups can all log their details and offers of support on an app, while people who need help can phone to request support.

As the number of offers and requests grows, they will be matched so that the right help can be given where it’s most needed. This support could include delivering groceries, medication or essential household goods, in line with Government social distancing guidelines.

Download the free app, called Tribe Volunteer from Apple App Store and Google Play Store.

The telephone number for those in genuine need of help is freephone 0800 876 6926 and will be staffed from 9am to 5pm, seven days a week.

The Home, But Not Alone service was created by partners from Suffolk’s councils, police, health bodies and charitable organisations which come together as the Collaborative Communities Board.

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