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Suffolk Resilience Forum Stakeholder Fortnightly Bulletin



The purpose of this bulletin is to give a local update on the Covid-19 emergency from the perspective of Suffolk’s emergency services and public sector organisations.


It is being shared with you as a valued stakeholder in the county so you can understand the key issues being dealt with by Suffolk’s Resilience Forum to support communities through this pandemic. Please feel free to share this with others in your community and networks.



Another weekend of sunshine is forecast which will again test us all as we balance the desire to get out and make the most of the summer, with the restriction in place to keep us safe and reduce the risk of the pandemic spreading. I know it can be difficult but we really do need to ‘Stick with it’.  

Last weekend there were isolated scenes of people packed outside pubs and bars in the county, far too close to each other and appearing not to appreciate the potentially serious consequences of their actions.  We really need to avoid this behaviour and I’d appreciate your help in spreading the message within your own communities. We all have a responsibility to do all we can to prevent a spike in Covid-19 cases. 

We all know the drill - continue to wash your hands regularly, keep your distance and wear a facecovering when required. We thank you for your continued support, I can absolutely assure you, it is making a difference. Thank you. 
Rachel Kearton, Deputy Chief Constable & Chair of Suffolk’s Resilience Forum 


SRF tests plans for localised outbreak  

Suffolk’s Local Outbreak Control Plan outlines how agencies in Suffolk will work together to prevent, manage and respond to any local Covid-19 outbreaks. 
Earlier this week there was an exercise to ensure the plan is effective and fit for purpose. The aims of the exercise were to work through our response to a localised outbreak within Suffolk, to validate the systems in the plan and to identify any improvements.  The exercise considered a number of potential scenarios to ensure that we can response effectively to a range of incidents and involved agencies and organisations that have a key role to play in protecting and supporting communities in Suffolk.  

There is nothing to suggest there will be a local outbreak but it is important that plans are tested just in case.    An Executive Summary has been produced which provides an overview of the plan, click here to view.   


Changes to Home, But Not Alone 

Changes to the support on offer through the ‘Home, But Not Alone’ phoneline have been made.  In line with changes to Government guidance to those who have been shielding, the ‘Home, But Not Alone’ phoneline will remain but no longer provide:  
• Free emergency food deliveries

• Medicine deliveries

Shielded residents in Suffolk have been written to by Government and are aware of these changes.  

For the short-term, the team at ‘Home, But Not Alone’ will still be able to offer help and advice to those most vulnerable in our communities and signpost to support.  

As the Government continue to lift restrictions, especially for those who are shielding, and the levels of COVID-19 continue to fall, we are reviewing the level of support on offer in Suffolk. This may mean that further changes are announced to the support offered by ‘Home, But Not Alone’. However, if there is a significant local outbreak these services are designed to be reintroduced.  We will keep you updated on further changes.  


Age UK Suffolk alternative services 

Following the sad announcement of the closure of Age UK Suffolk, the Suffolk Collective has written to each service user accessing befriending, home help and day care services to provide information on alternative services which may support their needs. Any service user who is also a customer of adult social care will also have contact from their allocated worker to discuss their needs.  

A full list of those services which are available as an alternative to Age UK Suffolk can be found on the county council’s website; 


Lockdown support for families 

As parents begin to prepare their children for returning to school in September, HomeStart in Suffolk has updated its website with advice for families concerned about leaving lockdown and the loosening of Covid-19 related measures.  The service also provides informal, friendly family support via the telephone on 01473 621104 or on their website


Suffolk Resilience Forum (SRF) is a multi-agency group that provides strategic, tactical and operational guidance and support on the planning for the multi-agency response to a major incident.  The Forum comprises:  NHS, East of England Ambulance Service Trust, Suffolk Fire and Rescue Service, Suffolk Constabulary, Suffolk Police and Crime Commissioner, Suffolk County Council, Ipswich Borough Council, East Suffolk Council, West Suffolk Council, Babergh District Council, Mid Suffolk District Council and the Environment Agency. 



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